Logo

Frequently Asked Questions

How To Enroll in 5 Steps

1 - Click on the TSI Grapevine or TSI Frisco button below

Please make sure you are in the correct location before enrolling in classes.

2 - Create the account (your info)

3 - Check the release forms

4 - Add Child (child’s info)

5 - Click on Booking to find the class that best fits you! Classes are billed monthly.

** If you would like to schedule a drop in, please be sure to put the start and drop date as the day you are coming to class to ensure you do not receive additional charges**

Find a Location Near You

Payments and Refunds

How do I pay?

Cash and Online

Our classes are typically 6 years and up. We do make exceptions for 5 year olds and can keep up with the rest of the class.

Refunds

We do not do refunds; all purchases are final.

What is the Minimum Age for Students?

Our classes are typically 6 years and up. We do make exceptions for 5 year olds that can keep up with the rest of the class.

What do my Kids Wear

Training Attire Required

Tops: T-shirt, normally the more fitted the better as we don’t want clothing to get caught up while working a skill.


Bottoms: Athletic shorts or pants depending on the weather.


Girls: We recommend sports bra/tank and biker/boy shorts/spanks to prevent any embarrassing situations. Leotards with shorts are also acceptable.


Don’t make it weird: If your daughter is going to be upside down and has to choose between flash or crash, that is a failure of not being prepared and is not appropriate!


Footwear: Cheer shoes, light tennis shoes, or barefoot. 


We’re not picky. If your child is preparing for a tryout, recital, or school function in which they will be required to wear something specific, just let us know.

Make Up Classes

If you miss a class, you will be issued a Make-Up Token through your account that you can use to make it up within 30 days. Just log into your account through the Parent Portal and look for Make-Up Tokens.

Share by: